Shipping policy

 

Processing Time Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Domestic Shipping (Venezuela)

• Flat rate: $5.00
• Free shipping on orders over $150.00
• Estimated delivery: 3–7 business days

International Shipping

• Flat rate: $20.00
• Estimated delivery: 7–21 business days depending on destination

Important Notes

• Shipping times are estimates and may vary due to carrier delays or customs processing.
• International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
• We are not responsible for delays caused by customs.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.

Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date.